I employ a PA

I employ a Personal Assistant, how can I make sure I’m a good employer?

COVID-19 has changed all of our lives and brought particular challenges to those people who employ a Personal Assistant (PA) for individual care and support.

It is important that you have access to clear and consistent information to help you support your PA.

Below you will find information about how to access PPE and about the organisations who can give you specialist guidance and advice on a range of issues linked to self-directed support.

Assessing risk is an important aspect of being an employer and this is particularly important during the COVID-19 pandemic. However, we know few people will have received appropriate training in this and will require support to make safe decisions about their ongoing support during this crisis situation.

Click here to find information on how to get PPE for your PA 

There are a number of organisations who can help you with this, wherever you live in Scotland. Please get in touch with them to get advice and support.

To search for local independent support on Self Directed Support visit: and select ‘Find Help’ at the top right of the page

Lothian Centre for Independent Living


Ayrshire Independent Living Network

Glasgow Centre for Independent Living

In Control Scotland

Personal Assistant Network Scotland

Community Brokerage Scotland


SPAEN and PA network have been working together to draw up an emergency register of PAs where usual staff are not available due to sickness or isolation etc. For information and help please contact them:

The Scottish Government has published Guidance for PA Employers and PAs

Social Work Scotland have produced FAQs for PA Employers and PAs

If you’re living with a disability and are looking for advice and resources relating to COVID-19, you’ll find a range of information at the Disability Information Scotland website. There is also a dedicated helpline available on 0300 323 9961. If you’re disabled and have questions about the current “shielding” arrangements, the latest advice from the Scottish Government can be found here. If you’re not shielding, but need help accessing services such as essential food, medication or emotional support, there’s also a helpline available on 0800 111 4000, open 9am-5pm, Monday to Friday.

BSL videos on COVID-19 are available here and Easy Read documents can be found on the NHS Inform website here.

If you’re working from home and need adjustments such as assistive technology,  some companies are offering support that includes free help from people trained in disability and adjustments. A list of what technology companies have to offer in this respect can be found here. 

Tips from a Long-Term Home Worker provides a refreshingly realistic view of what it’s like to work from home.  You may also want to check out the Voices of Covid series, written by disabled people for disabled people, sharing stories and experiences during the COVID-19 lockdown.


Guidance for PA Employers and PAs

Scottish Government guidance for PA Employers and PAs can be found here

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