Local support

Shetland

NHS Shetland intranet provides general resources including a dedicated Coronavirus section, covering subjects such as guidance on Occupational Health, PPE, and FAQ’s, and links to self-help websites, and advice on managing Covid-19 stress and anxiety.

NHS Shetland COVID-19 Staff Information Microsite
Link: https://www.healthyshetland.com/
Health Improvement Team Tel: 01595 807 494
Information on Wellbeing topics: https://www.healthyshetland.com/health-topics/wellbeing

NHS Shetland Occupational Health Service
Available to: NHS Shetland staff
Tel: 01595 743080

Accommodation for staff members if they have someone in their household who is considered high risk, and the staff member needs accommodation at short notice after call out/late working or if required to self-isolate.
Email Yvonne Graham: ygraham@nhs.net

Childcare for essential workers
Available to: NHS and HSCP/Council essential workers
Located at the following settings: Hame Fae Hame, Islesburgh (5 years +), Isles Haven, Peerie Foxes, and Sound
Email ELC@shetland.gov.uk to request a Critical Childcare Registration Form

National Helplines

National Wellbeing Helpline for everyone working in health & social care services
Tel: 0800 111 4191

Breathing Space
Tel: 0800 83 85 87

Shetland Islands

Scottish Ambulance Service Shetland

Shetland Islands

Shetland Islands Council intranet has a dedicated Coronavirus FAQ page and Coronavirus Guidance and Information page, including links to self-help websites, and advice on managing Covid-19 stress and anxiety.

Shetland Islands Council website provides advice relating to services and available support. https://www.shetland.gov.uk/coronavirus.asp

Mental Health & Wellbeing offers support to staff experiencing stress or emotional difficulties.
Available to: Shetland Islands Council employees
Tel: 01595 744580
Email: staff.welfare.officer@shetland.gov.uk

Shetland Foodbank
Tel: 01595 741263
Email: info@shetland.foodbank.org.uk

Scottish Ambulance Service Shetland

Scottish Ambulance Service intranet (@SAS) provides updates, guidance and briefings, with a dedicated wellbeing section outlining available resources and support.

Employee Assistance Programme (Help) offers an employee counselling service, provided by trained counselling and welfare practitioners.
Available to: All Scottish Ambulance Service staff and family members residing at home address
Tel: 0800 032 9849
Service open: 24 hours a day, 7 days a week
Link to information and guidance: https://sgcp.helpeap.com/

Occupational Health provides a confidential service for health or work-related health issues via self-referral or management referral.
Available to: All Scottish Ambulance Service staff
Tel: 0131 275 7890 (Then press Option 1)
Email: nss.sasoccupationalhealth@nhs.net
Service open: 9am-5pm, Mon-Fri. Voicemail service operates out with these hours

Be Mindful provides an online mindfulness course to improve mental health & wellbeing.
Available to: All Scottish Ambulance Service staff
Register for programme at: https://www.bemindfulonline.com/scottish-ambulance-registration

Chaplain offers a confidential listening service to support staff (regardless of religious belief)
Available to: All Scottish Ambulance Service staff
Tel: Deacon Michael Ross on 07929 012 832
Service open: 6pm-10pm, Mon, Tues, & Wed.

RUOK? Provides information and resources on intranet @SAS regarding how to support your own and colleagues’ mental health & wellbeing.
Available to: All Scottish Ambulance Service staff
Access through SAS intranet.

The Ambulance Service Charity (TASC) offers mental, physical & financial support for ambulance service staff.
Available to: All ambulance service staff nationally
Freephone: 0800 1032 999 10am-4pm, 7 days a week, with voicemail service out with these hours
Email: support@theasc.org.uk
Link: https://www.theasc.org.uk for further information

Shout is a Crisis text line
Text ‘Shout’ to be put in touch with a trained Crisis Volunteer who will chat to you using trained techniques via text

Available to: Scottish Ambulance Service Staff

Text: 85258, 24 hours a day, 7 days a week

Service open: 9am-6pm, Mon-Fri.