Local support

Orkney

Staff support telephone line
Staffed by CMHT
Available to: Orkney Health and Care (OHAC) staff only
Email: ork.staffhelp@nhs.scot
Tel: 01856 888202
Service open: 9am-5pm, Mon-Fri.

Chaplaincy and Spiritual Care provides a listening ear service.
Available to: all NHS and Social Care staff
Tel: 01856 888 184 or 07917 211 498
Email: ork.chaplaincy@nhs.scot
Service open: 9am-5pm, Mon-Fri.

NHS Orkney Occupational Health Service
Available to: NHS Orkney staff
Tel: 01856 888 059
Email: sara.murray@nhs.scot

Accommodation for staff members if they have someone in their household who is considered high risk, and the staff member needs accommodation at short notice after call out / late working or if required to self-isolate.
Tel: 01856 888 990
Email: sharon.smith7@nhs.scot

NHS Orkney intranet has a dedicated section for staff mental health and wellbeing advice and support – search for ‘wellbeing’.

National Helplines

National Wellbeing Helpline for everyone working in health & social care services
Tel: 0800 111 4191

Breathing Space
Tel: 0800 83 85 87

Orkney Islands

Scottish Ambulance Service Orkney

Orkney Islands

Orkney Island Council website provides information on resources, including guidance, FAQs, and mental health and wellbeing support.
Link: https://www.orkney.gov.uk/Council/C/coronavirus.htm

Orkney Coronavirus Community Hub is a call centre providing essential information and support to the most vulnerable people in Orkney.
Tel: 01856 879900
Email: coronavirussupporthub@orkney.gov.uk
Service open: 9am-5pm, 7 days a week
Further information: https://www.orkney.gov.uk/Council/C/coronavirus-covid-19-community-support-hub.htm

Citizens Advice Bureau Orkney offers telephone advice service.
Tel: 01856 875266 or 01856 490129
Service open: 10am-3pm, Mon-Fri.

Scottish Welfare Fund offers crisis grants for living expenses
Website: https://www.orkney.gov.uk/Service-Directory/S/scottish-welfare-fund.htm

Scottish Ambulance Service Orkney

Scottish Ambulance Service intranet (@SAS) provides updates, guidance and briefings, with a dedicated wellbeing section outlining available resources and support.

Employee Assistance Programme (Help) offers an employee counselling service, provided by trained counselling and welfare practitioners.
Available to: All Scottish Ambulance Service staff and family members residing at home address
Tel: 0800 032 9849
Service open: 24 hours a day, 7 days a week
Link to information and guidance: https://sgcp.helpeap.com/

Occupational Health provides a confidential service for health or work-related health issues via self-referral or management referral.
Available to: All Scottish Ambulance Service staff
Tel: 0131 275 7890 (Then press Option 1)
Email: nss.sasoccupationalhealth@nhs.net
Service open: 9am-5pm, Mon-Fri. Voicemail service operates out with these hours

Be Mindful provides an online mindfulness course to improve mental health & wellbeing.
Available to: All Scottish Ambulance Service staff
Register for programme at: https://www.bemindfulonline.com/scottish-ambulance-registration

Chaplain offers a confidential listening service to support staff (regardless of religious belief)
Available to: All Scottish Ambulance Service staff
Tel: Deacon Michael Ross on 07929 012 832
Service open: 6pm-10pm, Mon, Tues, & Wed.

RUOK? Provides information and resources on intranet @SAS regarding how to support your own and colleagues’ mental health & wellbeing.
Available to: All Scottish Ambulance Service staff
Access through SAS intranet.

The Ambulance Service Charity (TASC) offers mental, physical & financial support for ambulance service staff.
Available to: All ambulance service staff nationally
Freephone: 0800 1032 999 10am-4pm, 7 days a week, with voicemail service out with these hours
Email: support@theasc.org.uk
Link: https://www.theasc.org.uk for further information

Shout is a Crisis text line
Text ‘Shout’ to be put in touch with a trained Crisis Volunteer who will chat to you using trained techniques via text

Available to: Scottish Ambulance Service Staff

Text: 85258, 24 hours a day, 7 days a week

Service open: 9am-6pm, Mon-Fri.